Frequently Asked Questions

1. What kind of sarees does Dhunki offer?

Dhunki offers a curated collection of Indian sarees, including handloom, silk, wedding and other traditional and contemporary sarees.

2. Will the saree look exactly like the pictures?

We make every effort to show the product accurately. However, colours may appear slightly different depending on your screen. Handloom sarees may also have minor variations in colour, texture and weave, which are part of their character.

3. Do you offer shipping across India?

Yes. Dhunki offers free shipping within India.

4. How long does delivery take?

Most domestic orders are delivered within approximately 2–3 business days after dispatch, depending on the destination.

5. Do you ship internationally?

Yes. International shipping is available. International delivery generally takes approximately 7–10 business days.

6. Can I cancel my order?

Orders can be cancelled before they are shipped. Please contact customer service with your order details as soon as possible.

For complete details, please see our Refunds & Cancellation Policy.

7. Can I return or exchange a saree?

Please check our Refunds & Cancellation Policy for the applicable return, exchange and non-returnable product conditions.

8. How can I track my order?

You can track your order through our Order Tracking page.

9. How can I contact Dhunki?

For questions about products, orders or shipping, please visit our Contact Us page.

10. Are handloom sarees completely uniform?

No. Minor variations in colour, weave and design are natural characteristics of handloom products and make each piece unique.